This section gathers Rolywood's core policies in a clear, navigable format so you can quickly understand what applies, when it applies, and what choices you have.
Last updated: October 23, 2026
Consumer complaints and claims
You can submit complaint forms and request the form by email at support@rolywood.com
Controller’s postal address in the Legal Notice QR version: 1
This QR code is used with the Hoj@ app. You can also find information and the form at www.consumoresponde.es, or request and submit it at support@rolywood.com.
Si desea reclamar puede hacerlo a través del código QR superior o de www.consumoresponde.es y dirigirse a:
Nombre o razón social José Francisco Mellado Galindo
NIF/CIF 54138789D
Domicilio Calle Jaspe, 45, 04738 La Gangosa, Vícar, Almería, España
Correo electrónico de contacto support@rolywood.com If you wish to claim, you can do so through the QR code above or at www.consumoresponde.es and go to:
Full name or legal entity name José Francisco Mellado Galindo
Spanish tax identification number (NIF/CIF) 54138789D
Address Calle Jaspe, 45, 04738 La Gangosa, Vícar, Almería, Spain
Contact email support@rolywood.com Information and forms at www.consumoresponde.es Download the official ES/EN notice (PDF; the full address is shown above) Official reduced poster with QR code (Annex IV, PDF) We provide a reasoned written reply within 10 working days of receipt and keep evidence of sending. You may complain even if you have not made a purchase.
We are not members of a consumer arbitration scheme. Our reply will expressly state whether we accept mediation or arbitration in that case and identify a competent body you can contact.
Para más información / For more information:
www.consumoresponde.es · consumoresponde@juntadeandalucia.es · 900 21 50 80
Legal notice The owner of Rolywood and operator of this website is:
Full name or legal entity name José Francisco Mellado Galindo
Spanish tax identification number (NIF/CIF) 54138789D
Address Calle Jaspe, 45, 04738 La Gangosa, Vícar, Almería, Spain
Contact email support@rolywood.com
Owner’s status Self-employed individual. Legal sections Open each policy for full details on terms of use, data practices, cookies, and refunds.